This Privacy Policy explains how DayOne Cleaning Services (“we”, “us”, “our”) handles information when you visit this website. We aim to collect as little information as possible and only what we need to respond to you and improve our website.

1. Who we are

DayOne Cleaning Services, 1509 Lincoln Cir, Suite 101, McLean, VA 22102, United States. You can reach us at Info@dayonecleaning.com or 571-703-7808.

2. Information we collect

Information you give us

If you use our contact form, we collect the details you provide: your name, email address, and optionally your phone number, the service you are interested in, a preferred date, and your message. If you call or email us, we receive the information you choose to share.

Information collected automatically

Like most websites, our hosting server may record standard technical logs (such as IP address, browser type, and pages requested) for security and reliability. We do not use these logs to identify individual visitors.

3. Online booking & click analytics

Bookings and quote requests are completed on an external booking system operated by ScheduleDrop. When you click a booking button on our website (for example “Book in 60 Seconds”), we record limited analytics about that click before sending you to the booking system:

the date and time of the click;
which button was clicked and the page it was on;
the referring website, if your browser provides one (without query strings);
your general device type (mobile, tablet, or desktop) and browser user-agent string;
campaign parameters in the link you used to reach our site, if any (for example utm_source or utm_campaign);
a random, anonymous visit identifier and a one-way, keyed hash of your IP address. We do not store your raw IP address.

We use this information only to understand which parts of our website help visitors find our booking system. A recorded click does not mean a booking was made, and we do not receive payment details or other booking information from this process.

Any information you enter on the booking system (such as your contact details, address, appointment choices, or payment information) is collected and processed by ScheduleDrop under its own terms and privacy policy. Please review those policies when you use the booking system.

4. How we use information

To respond to your questions and requests.
To provide, schedule, and follow up on our services.
To understand, in aggregate, how visitors use our website so we can improve it.
To keep our website secure and prevent spam and abuse.
To comply with legal obligations.

We do not sell your personal information.

5. Cookies

Our website uses a single first-party session cookie that is necessary for the site to work (for example, to protect forms against misuse and to remember campaign parameters during your visit). It expires when you close your browser. Our contact page includes an embedded Google Map, which is provided by Google and subject to Google’s privacy policy.

We share information only with service providers who help us run our website and business (such as our hosting provider and booking provider), when required by law, or to protect our rights and the safety of others.

7. Retention & security

We keep contact messages only for as long as needed to respond and provide our services, and click analytics for as long as they are useful for improving our website. We use reasonable technical and organizational measures to protect information, but no website or transmission over the internet can be guaranteed to be completely secure.

8. Your choices

You may ask us to access, correct, or delete personal information you have provided to us by contacting us using the details below. Depending on where you live, you may have additional rights under applicable law, including the Virginia Consumer Data Protection Act. You can also block or delete cookies using your browser settings.

9. Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

11. Contact us

If you have questions about this Privacy Policy, contact DayOne Cleaning Services at Info@dayonecleaning.com, call 571-703-7808, or write to us at 1509 Lincoln Cir, Suite 101, McLean, VA 22102, United States.

Privacy Policy